About this course

An Empathetic and Accommodating approach in the workplace shows a deep respect for others and demonstrates that you care, instead of simply following written rules and regulations.

Its presence in Leadership makes people feel like a team, increase productivity, morale, and loyalty. Empathic and Accommodating professionals always demonstrate effective leadership abilities.

This course empowers you with tools to effectively build and maintain relationships in the workplace and achieve results while adding value to your organization.

Course Outline:

Part 1: Empathy and Accommodating Skills: as a Result Driver

• Definition and Categories of Accommodating skills
• Benefits of Empathy & Accommodating skills in the Workplace
• Levels of Empathy & Accommodation required at your career stage

Part 2: Managing Conflicts: Influence of Empathy & Accommodating Skills

• Conflict Management Styles
• Appropriate use of Empathy and Accommodating skills in Managing Conflicts
• Empathy & Accommodating skills Case study

Part 3: Empathy and Accommodating Skills: as a Result Enabler

• Strategies to being approachable as a Senior or Leader
• Strategies to being a great team player as a Junior or Subordinate
• How Seniors make space for others and Enable 360 Degree Leadership
• How Juniors hold spaces for others and Achieve 360 Degree Leadership

About the instructors

Frequently Asked Questions